Mississippi Utility Billing and Utility Submetering by Oates Energy
Customized Water, Electric and Gas Utility Billing and Utility Submetering Services
For All Types of Multifamily Communities and Commercial Properties
Providing Utility Billing and Utility Submetering Services
All Across Mississippi
Why Properties who Consider Oates Energy Choose Oates Energy
Our Key Mississippi Utility Billing and Utility Submetering Services Benefits
At Oates Energy, our customized utility billing and submetering solutions are second to none. Multifamily, condominium, mobile home communities, commercial properties and developers for new construction have all benefited greatly by choosing Oates Energy. Below are some of the key benefits that have made Oates Energy one of the leading utility billing and utility submetering providers in the state of Mississippi.
Dedicated Client Relations Managers:
When we speak to new multifamily communities and commercial properties about transitioning to Oates Energy utility billing and submetering, they often tell us about utility billing issues that do not get resolved or questions that get referred to multiple departments, also sometimes with no resolution. At Oates Energy, this simply doesn’t happen. When you partner with Oates Energy, you will be immediately introduced to your Client Relations Manager right away. Your Client Relations Manager is your single point of contact for anything and everything you need, whether it is help with a particular resident’s account, training, help with the Oates Energy Online Resident Billing Management Platform, or even a change to how we provide our services. With Oates Energy, client support is a top priority.
Experienced U.S. Based Billing Customer Care for Residents and Tenants:
Your days of answering billing questions, helping residents with payments and the countless other utility issues will be a thing of the past when you partner with Oates Energy. Oates Energy is one of the few national utility billing services that provides full service billing customer care for your residents. We’ll take the calls and provide support your residents so you can focus on managing your property.
Billing and Submetering Solutions Designed for Your Requirements:
Billing policies and physical submetering requirements can vary significantly between types of communities, and from state to state. And while billing might seem fairly straight forward, there are many aspects of utility billing that we can adjust to avoid dramatic changes for your residents or to accommodate special requirements. Our Utility Billing Solutions and Utility Submetering Solutions are custom tailored for the exact requirements of each property. You won’t have to choose a predetermined billing plan or program that is not exactly what you need. With Oates Energy, you can design your billing solution.
Converged Billing Services for All of Monthly Charges and Fees
Converged Billing Solutions provide many of our clients with the ability to have all of their monthly resident and tenant charges billed in a single invoice. In addition to billing for water, electric and gas utilities, we can also bill for rent/lease payments, and services such as cable TV, telephone service, Internet, garage fees and even pet fees. Let us help with all of your billing needs. And yes, if we bill your residents or tenants for fees other than utilities, our experienced billing customer care team will take care of all questions or concerns with those fees as well.
Utility Submetering System Support
We recognize the importance of a properly performing submetering system, and we help you to keep it performing properly. We provide field support to make sure your submetering systems are functioning properly when you transition to Oates Energy, and over time, alert you to potential issues or faults such as high usage or other potential problems. We can even provide monthly meter reading services.
If you are considering a change to recovering your monthly utility costs or billing your residents or tenants, we would be pleased to hear from you. Call (800) 717-9811 or use the form to the right to schedule a free consultation. And thank you for considering Oates Energy!
Utility Submetering Laws and Regulations in Mississippi
*An apartment house owner, manufactured home community owner or condominium manager may provide for submetering of each dwelling unit or rental unit for the measurement of the quantity of water consumed by the occupants of the unit. If submetering is utilized, tenants may be charged separately for water and wastewater services on a pass through allocated basis for charges incurred by the customer. The charges for a tenant may not exceed the tenant’s pro rata share of all water and wastewater services used by all of the tenants in that apartment house, manufactured home community or condominium. Any apartment house owner, manufactured home community owner or condominium manager utilizing submetering pursuant to this section shall disclose the submetering to each tenant and obtain from the tenant an acknowledgment of the submetering in a written document. Submeters installed pursuant to this section must meet the American Water Works Association standards for accuracy. In rendering charges to tenants pursuant to this section, the customer shall provide: beginning and ending meter reads; a statement that the bill is not from the public utility; and a telephone number for tenant inquiries on the bill. Water and wastewater services utilized by the tenant may not be disconnected for nonpayment of submetered bills.
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
