Alabama Utility Billing and Submetering by Oates Energy
Recovering more of your utility costs with customized water, electric and gas utility billing and utility submetering solutions.
Alabama Utility Billing and Submetering Solutions for All Types of Multifamily Properties!
Partnering with Property Managers and Owners In Cities All Over Alabama.
Alabama Utility Billing and Submetering Services by Oates Energy
Key Benefits of Oates Energy’s Alabama Utility Billing and Submetering
Oates Energy is proud to be the choice of multifamily, condominium, and mobile home communities throughout Alabama. We also work with commercial properties and developers for new construction submeter installation. Below are just a few of the reasons property managers and owners choose Oates Energy.
A Single Point of Contact – Your Client Relations Manager:
You have a dedicated Client Relations Manager to assist and support you. Your experienced Client Relations Managers are your single point of contact at Oates Energy, and their job is to be focused on your requirements and the details of the services we provide for you and your property. Your Client Relations Manager will streamline your support, provide resolution to any issues that arise, and provide answers quickly and efficiently.
A Billing Customer Care Team with the Experience and Resources to Properly Support Your Residents:
It’s common for residents and tenants to have questions about their monthly utility bills, need help with starting or stopping service, and a myriad of other issues that can take up a large portion of your days. Oates Energy is one of the only national utility billing services with a large US-based billing customer care team that provides Full Service Billing Customer Care for your residents and tenants. Our billing customer care team assists residents and tenants with all billing matters based on your customized billing policies. Let us take the calls so you can focus on managing your property.
Customized Billing and Submetering Solutions Designed for Your Property:
Billing and submetering requirements often differ greatly from property to property and state to state, and our Utility Billing Solutions and Utility Submetering Solutions are designed to meet the unique needs of each of our clients. When you partner with Oates Energy, you decide how your utility billing will be designed and instituted. We do not expect our clients to fit into a predetermined utility billing plan or package of services, and instead develop custom tailored billing and submetering solution to address your exact requirements. Why settle for a billing solution that only meets a portion of your needs when you can have one that is exactly what you want and need?
Let us Bill for Everything with Converged Billing Services
While utilities are an important cost to recover for property managers and owners, there are often a number of other services and fees that properties bill for each month. In addition to billing for water, electric, and gas utilities, our Converged Billing Solutions allows you to include any or all of your monthly charges. Converged billing lets you stipulate how and under what policies Oates Energy will bill for services such as rent, cable TV, telephone service, Internet, garage fees and even pet fees. We can separate rent from other services to help keep your advertised rental rates competitive, and provide experienced billing customer support.
Submetering Management, New Submeters, and Meter Reading
One of the biggest benefits of choosing Oates Energy is our ability to manage your existing utility submetering system, or design and install a custom utility submetering system based on the needs of your property. We even provide monthly remote or on-site meter reading services.
At Oates Energy, we are committed to a total billing solution customized for each client. Our services are designed to be flexible enough to properly address the aspects of your billing that you would like help with. There are no pre-defined billing packages or programs at Oates Energy, only those created by and for each of our clients.
Contact Us to learn how Oates Energy Billing and Submetering can help you improve cash flow, property value and streamline your management responsibilities. Call (800) 717-9811 or email us at oatesinquiry@oatesenergy.com and schedule a free consultation today!
Utility Submetering Laws and Regulations in Alabama
*Rule W-13 of the Water Rules of the Alabama Public Service Commission generally requires all water sold by a utility with 100 or more customers to be based on metered volume sales. The rule allows utilities to provide flat rate or estimated service for temporary service where the water use can be readily estimated; public and private fire protection. Water used for street sprinkling and sewer flushing under certain circumstances; and other flat rate service arrangement that must be approved by the commission.
*Information courtesy of:
The National Conference of State Legislatures
Connecticut Office of Legislative Research, 2013
WestlawNext, 2016.
