Flexible Utility Billing Solutions for Communities with Utility Submeters

Recovering utility costs is one of the most important elements of successfully managing a multifamily or commercial property,  and accurate, timely utility billing is the key to maximizing the recovery of these costs. At Oates Energy, we built our business on providing truly customizable utility billing solutions for a wide variety of submetered multifamily communities and commercial properties. Because we provide utility billing services for so many different markets, we’ve made sure that our utility billing solutions can be tailored for almost any unique requirement. Find out why so many property managers choose Oates Energy >>

RUBS Billing Solutions for Communities without Utility Submeters

A RUBS or Ratio Utility Billing System is the preferred utility billing solution for multifamily or commercial properties that do not have a submetering system in place. RUBS makes use of a formula that is often based on multiple criteria and commonly includes factors such as the number of adult and child occupants, and the square foot size of the residence. A properly designed RUBS solution can be instrumental in maximizing utility cost recovery while helping property managers maintain competitive rental rates by billing utility costs separately. Learn More about RUBS by Oates Energy >>

Online, Real-time Resident Billing Management

Imagine an online resident utility billing management platform that you could access from anywhere, on any device, that automatically synchronizes with your property management software, and that accurately bills your residents for utilities costs on time, month after month. And if you wish, can combine other monthly fees such as pet fees, garage fees, etc. All in the same bill! In addition to this totally turnkey utility billing and management platform, our experienced billing customer care team will handle all of your residents billing questions and concerns. Hard to imagine? We do it for hundreds of communities every single month. Learn More >>

Bill Pay Services

Another important administrative task property managers are faced with each month is paying utility bills. Oates Energy Bill Pay Services has lightened the load for many of our clients. We review your utility bills for accuracy, compare to actual usage where possible, and keep you abreast of any sudden changes such as high usage. Then after verifying accuracy, we assure that your utility bills are paid on time. Another big responsibility completely handled by your partners at Oates Energy. Learn More about our Bill Pay Services >>

Utility billing and submetering is our lifeblood at Oates Energy. Our entire business model is built around helping property managers of multifamily communities, condominium communities, mobile home parks and commercial properties seamlessly transition to Oates Energy so they can enjoy partnering with one of the top utility billing and submetering companies in the country. We design, plan and install new water submetering, electric submetering and gas submetering solutions for multifamily communities and retail spaces who do not have submetering systems in place. We also inspect and repair the existing systems for communities that do have submetering systems.

During the installation of new utility submetering systems or the testing and repair of existing submetering equipment, we assist with the transition to Oates Energy utility billing and submetering in many ways. We begin by importing any essential resident data from the property management software to our resident utility billing and management platform and provide any necessary training. We also provide managers with the coaching and resources needed to notify residents about the upcoming transition to Oates Energy Billing. Our knowledgeable customer care center will handle all questions and concerns about the transition, before billing even begins. When billing does begin, our customer care center will continue to support residents with any utility issues or billing questions.

We have transitioned hundreds of communities to Oates Energy billing and submetering over the years. You can take comfort in knowing that we are experts in bringing new multifamily communities of all types and commercial properties on board while ensuring that your property receives the best possible utility billing and submetering solutions available.

Which Utilities Can We Help You With?

Oates Energy provides water, electric and gas utility submetering and billing solutions across the United States in 46 states. Contact us to learn how our flexible submetering and billing solutions can help your properties operate more efficiently and increase your bottom line.

Select your state to learn more!